Response Time: up to 1 business day (Mon–Fri, 9:00 AM–6:00 PM, BRT).
To request a refund, please send an email with the subject line:
Subject: “Refund – Order #XXXX” within 7 days of purchase.
Refunds will be issued to the same payment method used for the purchase within up to 7 business days after approval.
Having trouble accessing the product?
Please send your purchase email and order number so our team can assist you.
We're here to help! Our team will respond as quickly as possible during business hours.
← Back to Home